An AI agent handles recurring tasks on its own: it reads emails, sorts enquiries, evaluates documents and prepares replies – you stay in control and give the go-ahead.
A chatbot answers questions. An AI agent gets tasks done: it works with the systems it needs, follows your rules and checks in when it gets stuck.
New email, new invoice, new enquiry: the agent recognises what it is about and what needs to happen next.
Mailbox, document storage, CRM or accounting – the agent uses the programs your team already works with.
When something is unclear or an important decision is due, the agent hands over to a person – with all the information at a glance.
Sorts incoming emails, spots what is urgent and writes draft replies in your tone.
Reads invoices, checks amounts and order references and prepares them for accounting.
Turns an enquiry and your price list into a ready-made draft quote for approval.
Answers enquiries via email, website or WhatsApp around the clock and hands over to your team when needed.
Answers your staff’s questions from manuals, contracts and documentation.
Pulls figures together from different systems and produces regular reports.
Together we define which tasks an agent handles on its own and where it asks first. Everything it does remains traceable.
For sensitive data, the agent runs with open AI models on our GPU servers in Germany.
For particularly demanding tasks, we use cloud AI such as Claude if you wish – selectable per application.
Where cloud AI makes sense, MITAnon removes names, companies and identifiers first – and puts them back into the answer.
AI agents work in our own team – from the service desk to engineering to accounting. So what we recommend to you, we use ourselves every day.
We look at your processes and find out where AI will genuinely take work off your hands.
You see a working solution with your real processes early on – instead of slides.
We implement it, run the solution on our hardware and keep developing it with you.
No, it takes work off their plate. Agents handle recurring routine so your team has more time for customers and demanding tasks. Decisions stay with you.
For anything with consequences – such as a reply to a customer or a payment – we set up approval by a person. Every action is logged, so mistakes can be spotted and corrected quickly.
With email and Microsoft 365, document storage, CRM and ERP systems, messengers such as WhatsApp and your own databases. Where there is no ready-made interface, we build one.
If you wish, yes: the agent then runs with AI models on our own hardware in Germany. Where cloud AI makes sense, we anonymise the data beforehand with MITAnon.
With a no-obligation first conversation: you tell us what you’d like to use AI for, and we show you a prototype with your own use cases early on.
Describe a task that regularly takes up time in your company – we will show you how an AI agent can handle it. The initial consultation is free of obligation.